FAQ

1. What products do you sell?

AureliqueModernHouse specializes in hair dryers and hair styling tools designed to help customers dry, style, and care for their hair efficiently and conveniently.

2. How long does shipping take?

We currently offer the following shipping options:

• Express Shipping (3–6 Business Days): $20
• Free Shipping (7–14 Business Days): Free
• Free Shipping (7–14 Business Days): Free
• Free Shipping (7–14 Business Days): Free
• Standard Shipping (7–14 Business Days): $10

Delivery times are estimated and may vary depending on location, carrier operations, and seasonal demand.

3. Do you offer free shipping?

Yes! We offer free shipping options with estimated delivery times of 7–14 business days on eligible orders.

4. How can I track my order?

After your order is shipped, you will receive a tracking number via email that allows you to monitor your package throughout the delivery process.

5. Are your hair dryers suitable for all hair types?

Many of our hair dryers are designed to accommodate a wide range of hair types. Product descriptions provide details regarding features, settings, and recommended usage.

6. Do your hair dryers offer multiple heat and speed settings?

Features vary by model. Please review the product description for specific information about heat settings, speed controls, attachments, and styling options.

7. What voltage do your hair dryers use?

Voltage specifications vary by product. Please check individual product listings to ensure compatibility with your local electrical system before purchasing.

8. Can I cancel or modify my order?

Orders may be modified or canceled before processing begins. Please contact our customer support team as soon as possible if changes are needed.

9. What should I do if my item arrives damaged or defective?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly assist you in finding a suitable resolution.

10. Do you offer returns and refunds?

Yes. Please review our Return & Refund Policy page for detailed information regarding return eligibility, exchanges, and refund procedures.

11. What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available during checkout.

12. How can I contact customer support?

You can contact our support team through our Contact Us page. We aim to respond to all inquiries within 24–48 business hours.